STORE POLICY

FAQ

 

How do I track my order?
 

You will be emailed tracking information as soon as it becomes available from the supplier.

 

 

 

What are your delivery options?
 

Most items are delivered 7-14 days from the date of order. Depending on the supplier, most deliveries are through DHL or UPS. 

 

 

 

Do you provide International delivery?

Yes, we ship to anywhere in the world.

FREE SHIPPING TO MOST ANYWHERE IN THE WORLD!* 

What is your return policy?

 

If you are not 100% satisfied with your product, please contact us using the above contact form. While we will provide a full refund for any (or no) reason at all, we would much appreciate knowing why you are not happy with your purchase so that we may address your dissatisfaction to better assist you on future purchases. We are always eager to know if our customers have any concerns or suggestions for improvement. We will provide you the address where to send back your return and a link for you to print out a prepaid postage label to use, 

  We will provide a refund up to 20 days from the date you received your product.

Privacy Policy

General

Privacy Policy

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

  6. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

  7. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  8. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

1-855-717-1235
info@OriginalClothingCompany.com